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The European Accessibility Act

on September 13, 2023 at 8:17am |Updated on February 26, 2024 at 1:51pm A sepia photo of a set of railway tracks. The words “A train is coming” is displayed over the front of it.

The train is coming

In a world where digital technology and the internet have become an integral part of our daily lives, ensuring accessibility for everyone is paramount. The European Accessibility Act, a groundbreaking legislation introduced by the European Union, is a significant step forward in this direction. This act addresses the need for inclusivity in various sectors, and it is imperative that everyone is aware of its significance.

Understanding the European Accessibility Act

The European Accessibility Act, often abbreviated as EAA, is a piece of legislation that was adopted by the European Union in 2019. Its primary objective is to promote accessibility and improve the quality of life for people with disabilities across the EU. The EAA specifically targets key sectors, including information and communication technology, transport, banking, e-commerce, and public services. By doing so, it aims to remove barriers that prevent individuals with disabilities from fully participating in society.

Promoting Digital Inclusion

One of the most critical aspects of the European Accessibility Act is its focus on digital accessibility. In today's interconnected world, digital services and information are ubiquitous. Therefore, making digital content accessible to all is paramount. The EAA mandates that websites, mobile applications, and other digital services provided by public entities must be accessible to people with disabilities. This ensures that no one is left behind in the digital age.

Enhancing Accessible Transportation

The act also addresses accessibility in the transport sector. Accessible public transport is not only a matter of convenience but also a fundamental human right. The EAA requires that all new public transport vehicles and infrastructure are designed with accessibility in mind. This means that individuals with disabilities can enjoy the freedom to travel independently and access essential services.

Empowering Consumers

The EAA extends its reach to e-commerce and banking, ensuring that consumers with disabilities have equal access to products and services. Online shopping, banking, and financial services have become a part of daily life for many people. The act makes it obligatory for these services to be accessible, enabling individuals with disabilities to manage their finances, make purchases, and conduct business transactions independently.

Supporting Public Services

Access to public services is a fundamental right, and the European Accessibility Act reinforces this principle. Public websites, apps, and kiosks must be designed with accessibility features, allowing people with disabilities to access vital government information, apply for services, and engage with their local authorities. This promotes a more inclusive and democratic society.

Why Everyone Should Be Aware of the European Accessibility Act

1. Promoting Inclusivity: The European Accessibility Act underscores the importance of inclusivity in all aspects of life. By making society more accessible, we are not only helping individuals with disabilities but also creating a more diverse and equitable community for everyone.

2. Human Rights and Dignity: Access to information, education, employment, and public services is not just a convenience; it is a matter of human rights and dignity. The EAA aligns with the United Nations Convention on the Rights of Persons with Disabilities, emphasizing the principle of equal opportunities for all.

3. Economic Benefits: Accessibility is not just a social responsibility; it makes economic sense. When businesses and governments prioritize accessibility, they tap into a broader consumer base, resulting in increased economic growth and stability.

4. Technological Advancements: The EAA encourages innovation and technological advancements that benefit everyone. By designing products and services with accessibility in mind, we foster a culture of innovation that leads to better solutions for all.

5. Global Impact: As the European Union sets a precedent with the European Accessibility Act, it encourages other regions and nations to follow suit. A global commitment to accessibility can create a more inclusive world for people with disabilities worldwide.

Challenges and Implementation

While the European Accessibility Act represents a significant leap toward inclusivity, its effective implementation faces challenges. These include ensuring compliance by businesses and public entities, addressing legacy systems that may not meet accessibility standards, and educating the public about the rights and opportunities it provides.

Furthermore, the act's success depends on cooperation between governments, businesses, civil society, and individuals. Awareness campaigns and training programs are essential to ensure that everyone understands the act's requirements and benefits.


The European Accessibility Act is a beacon of hope for a more inclusive and accessible future. It serves as a reminder that everyone, regardless of their abilities, has the right to participate fully in society. By promoting digital inclusion, accessible transportation, and equal access to goods and services, this legislation paves the way for a more equitable and prosperous Europe. It also sets an example for the world, emphasizing the importance of accessibility in the digital age.

To truly achieve an inclusive society, it is crucial that everyone, from policymakers to businesses to individuals, remains aware of the European Accessibility Act and actively supports its implementation. In doing so, we can create a world where no one is left behind, and everyone can fully enjoy the benefits of a connected and accessible society.

The train is coming. It is time to jump on board.

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