Case Studies
Website Accessibility Audit for Arun District Council
A large website with a lot of functionality! We have recently completed an audit for Arun District Council. Their website contained a large amount of information and had been revamped a year ago. There was a lot of functionality to test, including: Payment Portal Refuse Collection enquiry Planning enquiries Council Meetings, some of whom were live-streamed Booking appointments Webchat Residents Survey Some of this functionality was outsourced to 3rd party applications, and some of it was... read more »
Online Learning Platform Accessibility Audit
Learning platforms do not follow the conventions We recently were asked to perform an accessibility audit on an online learning platform. These platforms are usually accessed through a web portal and require an account to log in. The platforms, of course, fall under the Equality Act, just like a regular website, and they often present their own sets of challenges. Learning platforms are usually simplistic in design, and it would be reasonable to assume that there... read more »
Accessibility Audit for a Travel Company
Analysing the customer journeys A large travel company contacted us because they wanted an accessibility audit of some of the different customer journeys through their website. They were keen to ensure that disabled people were able to use the website effectively and most importantly, book tickets for their journeys. We have a fab team of testers! Our team of testers have different disabilities. Mede is blind and uses a screen-reader (software which ‘reads’ out loud the content... read more »
Accessibility Audit for a Help Portal
Not all Websites are visible to the public! Websites are usually public-facing and more straightforward to audit. If you can find a website and it does not require you to log in to access it, it is clearly designated as publicly accessible. Therefore, falling under the Government Guidelines on Website Accessibility (if it is publicly funded in any way) and under the Equality Act are factors that must be taken into consideration However, even in the... read more »
Website accessibility audit for a publicly-funded body
We have been working recently with an organisation that had launched a new website last year. They had been asked by the UK Government to have their website audited and we were invited to put a proposal together. The website itself was large, over 1,000 pages in total and was in fact an amalgamation of 4 previously-existing websites. The people in the organisation were very keen to not just meet the minimum UK Government... read more »
NHS Website Accessibility Audit
We have been working with a clinical commissioning group in the NHS. They approached us because they were aware that their website had some limitations and were concerned about how accessible it was for visitors with accessibility needs. The website was built in WordPress and the template was used by several hospitals that fell under their remit. The idea was that if they were able to improve the accessibility of this website, the template... read more »
Accessiblity Audit for a Parish Council
We have recently worked with a Parish Council. They had contacted us because Parish Councils fall under a Government Directive which requires them to achieve a certain level of accessibility, as a publicly-funded body. They had actually already paid for a website audit but had felt it was very poor value for money and was completely lacking in information. There are different levels of audits that we do, each one involves a certain level of... read more »