Navigating the Challenges of Inconsistent Links
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Clive Loseby
Access by Design / Access by Audit
WCAG Compliant, Accessible Websites, Beautifully Designed
Always Delivering an Outstanding WCAG 2.2 Website Accessibility Audit
This is what an Accessibility Toolbar should be like
We make this our standard practice!
Since 2006, when we pioneered our first fully accessible website, we've consistently implemented an accessibility toolbar alongside our fully WCAG-compliant coding techniques.
Initially, this toolbar was quite straightforward, featuring just four buttons. Each button enabled users to alter the way they viewed the page content, offering them four distinct options:
- Standard Layout
- Large Text, catering to individuals with visual impairments
- High Contrast, designed for neurodivergent visitors
- Plain Text, serving both neurodivergent visitors and others seeking simplicity
This commitment to choice ensured that every website we developed from the outset offered these options to every visitor. It allowed users to make these changes instantly, with a simple click, rather than having to navigate their own browser settings.
Our accessibility toolbar has evolved over time, now offering a wider array of options. Importantly, it's integrated directly into our code, eliminating the need for any third-party software. We've steered clear of software overlays that can inadvertently diminish website accessibility.
If you'd like to learn more, watch the video!
Emulation is the sincerest form of flattery!
We find immense satisfaction when others choose to follow our lead and adopt similar practices. We've observed our techniques being emulated and implemented on other websites, and for that, we are genuinely appreciative. It's the simple yet correct measures like these that can profoundly enhance a website's accessibility.
Remember, website accessibility is not limited to accommodating people with disabilities; it also benefits a wider audience. For instance, older adults who may experience age-related changes in vision or motor skills can navigate websites more comfortably when accessibility features are in place. Additionally, users in various situations, such as those in noisy environments or with limited bandwidth, can benefit from simplified, well-structured content. In essence, website accessibility is a fundamental aspect of digital inclusivity that promotes equal access to information and services for everyone, enriching the online experience for a diverse global audience and fostering a more equitable
This is why we are so passionate about assisting others on their journey toward digital accessibility. Once you understand the impact, there's no turning back. Ever.
Would you like to find out more?
Discuss having an accessibility audit of your website
Have a 1-hour consultation on any aspect of website accessibility
Clive Loseby
Access by Design / Access by Audit
WCAG Compliant, Accessible Websites, Beautifully Designed
Always Delivering an Outstanding WCAG 2.1 Website Accessibility Audit
The Moment of Truth
Navigating Web Accessibility Challenges
In today's digital age, the role of a web designer extends far beyond the aesthetic appeal of a website. It involves creating online spaces that are inclusive and accessible to everyone, regardless of their abilities or disabilities. The moment of truth for a web designer often comes when they discover that the website they've built is not accessible for disabled people. This revelation can be both disheartening and transformative, as it prompts designers to reevaluate their work and strive for a more inclusive web.
Understanding Web Accessibility
Before delving into the moment of truth, let's first understand what web accessibility means. Web accessibility refers to the practice of designing and developing websites and web applications that can be used by people with disabilities. This includes individuals with visual, auditory, cognitive, and motor impairments. Accessibility is not just a legal requirement in many countries but also a moral obligation to ensure that the digital world is open to all.
The Creative Journey
Web designers are inherently creative individuals who take pride in crafting visually stunning and functional websites. They invest countless hours selecting colour palettes, choosing fonts, and arranging elements to create a seamless user experience. In the pursuit of perfection, it's easy to overlook the critical aspect of accessibility.
The Moment of Truth
The moment of truth often arrives when a web designer receives feedback, perhaps from a user with disabilities or a colleague with expertise in accessibility. They may discover that their meticulously designed website poses significant barriers to those who rely on assistive technologies like screen readers, voice commands, or keyboard navigation.
This realisation can be a mix of emotions: surprise, disappointment, and even guilt. It's a wake-up call to the fact that, despite their best intentions, the website they built is excluding a portion of its potential audience. However, this moment also offers an opportunity for growth and transformation.
The Transformative Journey
- Education: The first step in the transformative journey is education. Web designers must familiarize themselves with web accessibility standards and guidelines, such as the Web Content Accessibility Guidelines (WCAG). Understanding these principles lays the foundation for creating inclusive designs.
- Reassessment: With newfound knowledge, designers can revisit their existing projects and assess their accessibility shortcomings. This might involve altering code, adjusting design elements, or rethinking navigation structures to make them more user-friendly for disabled individuals.
- Collaboration: Collaboration is key to ensuring web accessibility. Designers can work closely with accessibility experts, testers, and disabled users to gather insights and feedback. This collaborative effort can result in more effective solutions and a deeper understanding of accessibility challenges.
- Continuous Learning: Web design is an ever-evolving field, and accessibility standards also evolve. Designers must commit to continuous learning and staying up-to-date with the latest developments in web accessibility.
The Rewards of Accessibility
As web designers embark on their journey towards creating accessible websites, they begin to reap the rewards of their efforts. Here are some of the positive outcomes:
1. Greater Reach: An accessible website attracts a broader audience, including individuals with disabilities. This not only expands the website's reach but also enhances its reputation as an inclusive platform.
2. Legal Compliance: Ensuring web accessibility helps businesses and organizations avoid legal issues and potential lawsuits related to discrimination.
3. User Satisfaction: Accessible websites often provide a more enjoyable and frustration-free experience for all users, leading to increased user satisfaction and loyalty.
4. Professional Growth: Web designers who prioritize accessibility enhance their skill set and marketability. They become valuable assets in an industry that is increasingly focusing on inclusion.
Conclusion
The moment of truth for a web designer, when they discover that their website is not accessible for disabled people, can be a turning point in their career. It's a moment of reflection, learning, and growth. It challenges designers to prioritize inclusivity and to create digital spaces that welcome everyone. In the end, the journey towards web accessibility is not just about adhering to regulations; it's about making the internet a more equitable place for all, one website at a time.
Would you like to find out more?
Discuss having an accessibility audit of your website
Have a 1-hour consultation on any aspect of website accessibility
Clive Loseby
Access by Design / Access by Audit
WCAG Compliant, Accessible Websites, Beautifully Designed
Always Delivering an Outstanding WCAG 2.1 Website Accessibility Audit
Allow me to pose a question
The answer might be obvious if you think about it
If your genuine aim is to assess the accessibility of your website for individuals with disabilities, does it not make sense to involve individuals with disabilities in the evaluation process?
If your response is yes, then you already possess the initial criterion for selecting a collaborator to enhance your digital accessibility!
My credentials
I have dedicated 15 years to the field of accessible web design. My company accomplished the remarkable feat of creating the first fully accessible, mobile, and tablet-friendly website 12 years ago. However, I must emphasize that I cannot comprehensively evaluate a website's accessibility on my own.
The reason for this limitation is that my own disabilities do not impact my ability to interact with websites in any manner.
Their credentials
Conversely, my team members have disabilities that do affect their online experiences:
- Visual Impairment: Some team members rely on screen readers to navigate the web.
- Physical Challenges: One team member is unable to use a mouse or keyboard and utilizes dictation software instead.
- Cognitive Variability: Another team member faces significant challenges due to extreme ADHD and dyspraxia. This individual encounters difficulties with screen contrast and the language used on websites.
An immersive experience
During our evaluations, they share their screens with me, and I diligently record both their screen interactions and their insightful commentary. This approach provides me with the closest approximation of their lived experiences.
When I share these recorded sessions with our clients, they, too, gain insight into the experiences of individuals with disabilities. These encounters foster a profound understanding of the necessity to enhance their digital accessibility.
My audits not only highlight areas for improvement but also provide actionable recommendations for our clients to enhance accessibility. With my dedicated team, our work makes a tangible difference, and I couldn't be prouder of their contributions.
We embark on this journey, one website at a time.
Discuss having an accessibility audit of your website
Have a 1-hour consultation on any aspect of website accessibility
Clive Loseby
Access by Design / Access by Audit
WCAG Compliant, Accessible Websites, Beautifully Designed
Always Delivering an Outstanding WCAG 2.1 Website Accessibility Audit
The European Accessibility Act
The train is coming
In a world where digital technology and the internet have become an integral part of our daily lives, ensuring accessibility for everyone is paramount. The European Accessibility Act, a groundbreaking legislation introduced by the European Union, is a significant step forward in this direction. This act addresses the need for inclusivity in various sectors, and it is imperative that everyone is aware of its significance.
Understanding the European Accessibility Act
The European Accessibility Act, often abbreviated as EAA, is a piece of legislation that was adopted by the European Union in 2019. Its primary objective is to promote accessibility and improve the quality of life for people with disabilities across the EU. The EAA specifically targets key sectors, including information and communication technology, transport, banking, e-commerce, and public services. By doing so, it aims to remove barriers that prevent individuals with disabilities from fully participating in society.
Promoting Digital Inclusion
One of the most critical aspects of the European Accessibility Act is its focus on digital accessibility. In today's interconnected world, digital services and information are ubiquitous. Therefore, making digital content accessible to all is paramount. The EAA mandates that websites, mobile applications, and other digital services provided by public entities must be accessible to people with disabilities. This ensures that no one is left behind in the digital age.
Enhancing Accessible Transportation
The act also addresses accessibility in the transport sector. Accessible public transport is not only a matter of convenience but also a fundamental human right. The EAA requires that all new public transport vehicles and infrastructure are designed with accessibility in mind. This means that individuals with disabilities can enjoy the freedom to travel independently and access essential services.
Empowering Consumers
The EAA extends its reach to e-commerce and banking, ensuring that consumers with disabilities have equal access to products and services. Online shopping, banking, and financial services have become a part of daily life for many people. The act makes it obligatory for these services to be accessible, enabling individuals with disabilities to manage their finances, make purchases, and conduct business transactions independently.
Supporting Public Services
Access to public services is a fundamental right, and the European Accessibility Act reinforces this principle. Public websites, apps, and kiosks must be designed with accessibility features, allowing people with disabilities to access vital government information, apply for services, and engage with their local authorities. This promotes a more inclusive and democratic society.
Why Everyone Should Be Aware of the European Accessibility Act
1. Promoting Inclusivity: The European Accessibility Act underscores the importance of inclusivity in all aspects of life. By making society more accessible, we are not only helping individuals with disabilities but also creating a more diverse and equitable community for everyone.
2. Human Rights and Dignity: Access to information, education, employment, and public services is not just a convenience; it is a matter of human rights and dignity. The EAA aligns with the United Nations Convention on the Rights of Persons with Disabilities, emphasizing the principle of equal opportunities for all.
3. Economic Benefits: Accessibility is not just a social responsibility; it makes economic sense. When businesses and governments prioritize accessibility, they tap into a broader consumer base, resulting in increased economic growth and stability.
4. Technological Advancements: The EAA encourages innovation and technological advancements that benefit everyone. By designing products and services with accessibility in mind, we foster a culture of innovation that leads to better solutions for all.
5. Global Impact: As the European Union sets a precedent with the European Accessibility Act, it encourages other regions and nations to follow suit. A global commitment to accessibility can create a more inclusive world for people with disabilities worldwide.
Challenges and Implementation
While the European Accessibility Act represents a significant leap toward inclusivity, its effective implementation faces challenges. These include ensuring compliance by businesses and public entities, addressing legacy systems that may not meet accessibility standards, and educating the public about the rights and opportunities it provides.
Furthermore, the act's success depends on cooperation between governments, businesses, civil society, and individuals. Awareness campaigns and training programs are essential to ensure that everyone understands the act's requirements and benefits.
Conclusion
The European Accessibility Act is a beacon of hope for a more inclusive and accessible future. It serves as a reminder that everyone, regardless of their abilities, has the right to participate fully in society. By promoting digital inclusion, accessible transportation, and equal access to goods and services, this legislation paves the way for a more equitable and prosperous Europe. It also sets an example for the world, emphasizing the importance of accessibility in the digital age.
To truly achieve an inclusive society, it is crucial that everyone, from policymakers to businesses to individuals, remains aware of the European Accessibility Act and actively supports its implementation. In doing so, we can create a world where no one is left behind, and everyone can fully enjoy the benefits of a connected and accessible society.
The train is coming. It is time to jump on board.
Discuss having an accessibility audit of your website
Have a 1-hour consultation on any aspect of website accessibility
Clive Loseby
Access by Design / Access by Audit
WCAG Compliant, Accessible Websites, Beautifully Designed
Always Delivering an Outstanding WCAG 2.1 Website Accessibility Audit
Which investment would you prefer for the same website accessibility audit?
Legal actions are already underway
Recently, I've had the privilege of collaborating with a client, conducting an in-depth accessibility audit of their website. Regrettably, they find themselves entangled in a legal dispute due to the inaccessibility of their website to disabled individuals. They've enlisted my expertise to not only discern the issues but also to chart a path toward rectifying them.
This comprehensive audit meticulously documents the website's shortcomings while presenting viable alternatives during the process of achieving accessibility. The insights from this audit have been woven into the accessibility statement I've crafted for them.
They are now protected from future action
Upon the implementation of my accessibility statement on their website, they will find themselves shielded from any potential future legal actions. It stands as an open acknowledgement of the challenges disabled individuals might face and offers constructive pathways to assistance.
However, it's essential to note that the current legal claim remains unaffected by these measures. The settlement, inclusive of legal expenses, is projected to be nearly four times the cost of the initial audit. And that audit cost is an additional expenditure.
In essence, the ultimate outcome—website accessibility—is constant, but the financial implications have soared to fivefold the initial expenditure. The question then becomes, which option would you prefer?
[Caption]: The infographic presents two options. Option A features a single bag of money, while Option B showcases five bags of money. Beneath it reads the phrase "You choose."
For more insights, you can explore my TED Talk
If you're considering an accessibility audit for your own website, I invite you to initiate a discussion through this link to an Accessibility Audit Consultation
Furthermore, if you seek a one-hour consultation regarding any facet of website accessibility, you can schedule one by following this link to book an Accessibility Consultation
Clive Loseby
Access by Design
An accessibility statement with a difference!
An Exceptional Accessibility Example
I absolutely admire this accessibility initiative!
During my morning stroll along the seafront, I stumbled upon something quite remarkable. It's a collection of eight outdoor tables and accompanying seating right in front of a café.
Each of the four tables in the front row features a sign that reads:
"Polite Notice Please prioritize these tables for disabled users."
How often do you come across tables like these, only to find them surrounded by fixed benches that leave no room for a wheelchair (or a stroller, or a walker)?
What's truly commendable here is that every single table is designed this way, ensuring there's wheelchair access at each one.
The sign simply serves as a gentle reminder to customers without disabilities that it's much more convenient for them to choose seating further away, as it might be less straightforward for someone with a disability.
An accessibility statement isn't just a checkbox item; it's a declaration of care. That's precisely why I'm so impressed by this setup—it speaks volumes about the café owner's ethos.
If you're interested, you can also watch my TED Talk by following this link
If you'd like to discuss having an accessibility audit for your own website, please feel free to connect with me via this link: https://calendly.com/cliveloseby/accessibility-audit-free-initial-consultation
Additionally, if you're looking for a one-hour consultation on any aspect of website accessibility, you can schedule one here: https://calendly.com/cliveloseby/client-website-accessibility-consultation
Clive Loseby
Access by Design
Accessible Websites, Exquisitely Crafted
Top-Quality WCAG Website Accessibility Audits
Award-Winning Web Design, Chichester
What occurs when you stumble at the initial obstacle?
Conducting an Accessibility Evaluation for a Sixth-Form College
Recently, I conducted a comprehensive website accessibility assessment for a college. Much like other educational institutions, they enroll a portion of disabled students each year. The impetus behind this audit was the UK Government's Digital Service requirement. However, given their ongoing and potential enrollment of disabled students, it was equally essential for them to gain insight into potential accessibility challenges.
The website featured a Cookie Banner
To comply with GDPR regulations, every website using analytics tracking code is mandated to incorporate a Cookie Banner.
Nevertheless, Cookie Banners typically pose accessibility challenges for disabled individuals.
They range from being an annoyance to rendering the entire website inaccessible.
If a Cookie Banner obstructs a disabled individual's access to a website, it constitutes a violation of the Equality Act.
It was impossible to close
This particular website had a link to close the Cookie Banner, as is customary. However, this link could not be activated by someone using a screen reader, whether on a computer or a mobile device.
Consequently, every time a user accessed any page on the website, they were subjected to the repeated announcement: "Our website uses cookies. By continuing, we assume your permission to deploy cookies, as detailed in our cookie policy."
Furthermore, attempting to navigate to different sections of the page triggered the repetition of this message. Can you fathom the frustration experienced by someone relying on a screen reader? How many other websites suffer from this issue?
This is why we do not allow Cookie Banners
I am steadfast in my decision never to incorporate Cookie Banners on my website or permit them on my clients' websites. In my view, the Equality Act holds far greater importance than GDPR compliance.
Ultimately, everyone faces a choice.
Which holds greater significance for you?
Discuss having an accessibility audit of your website
Have a 1-hour consultation on any aspect of website accessibility
Clive Loseby
Access by Design / Access by Audit
WCAG Compliant, Accessible Websites, Beautifully Designed
Always Delivering an Outstanding WCAG 2.1 Website Accessibility Audit
Are you solely interested in checking off boxes?
What exactly are your objectives?
When addressing the accessibility of your websites, is your intention primarily to meet specific criteria? How many criteria are you aiming to satisfy?
This isn't meant to be a loaded question, but it's typically one of the first I pose.
I frequently receive inquiries from organizations and businesses seeking assistance with their digital accessibility, often concerning their websites, although occasionally it pertains to other digital assets like customer portals or online training platforms.
Let's start tallying...
The initial benchmark typically revolves around achieving WCAG AA compliance. In case you're unfamiliar, this is widely recognized as the baseline standard websites should strive to meet and is the minimum requirement set by the UK government for public sector websites.
That counts as 1 criterion.
However, in order to attain WCAG AA compliance, you must also meet the criteria for WCAG A. So that's 2 criteria.
What about a specific assessment for screen reader compatibility? After all, individuals who rely on screen readers require websites to be accessible to them. So, that's 3 criteria, but can we add 2 more?
Consider coding standards as well. If your website doesn't adhere to a well-defined, measurable coding standard, it can impact its functionality on various devices and browsers. This, too, is an accessibility concern. That's 4 criteria.
There are also standards that search engines anticipate. If your website doesn't meet these standards, it might not be as discoverable. This, in turn, is also an accessibility issue. We're now at 5 criteria.
And the list goes on!
What about criteria related to the experiences of actual disabled individuals using your website? Meeting these standards can be essential because, even if you appear to meet formal criteria, your website might still not be truly accessible. We might be looking at a multitude of additional criteria.
However, instead of viewing this as an overwhelming task, why not consider it an opportunity to do things the right way and truly understand what needs to be accomplished?
Even if some of these issues might require significant time or resources to resolve, by including them all in your website's accessibility statement, you can engage in an open and transparent dialogue with your website's visitors, which they will undoubtedly appreciate.
Caption: 3 large white ticks, each sitting in a large box, represents the importance of achieving high accessibility standards
Let us help you
Let us assist you in a flexible and cost-effective manner, do please give us a call: +44-1243-776399 (24 hrs).
It might be that, instead of considering a full audit, you would just like some guidance on a specific issue. In this case, why not book a one-off consult instead?
Please follow this link to find out more: https://accessbydesign.uk/services/consultancy/
Why would a small business need a website accessibility audit?
A small business may need a website accessibility audit for several reasons
Here are some of them.
Legal Compliance
In many countries, including the United Kingdom, there are laws and regulations that require websites to be accessible to people with disabilities. For instance, the Equality Act, in the UK, mandates equal access to goods, services, and accommodations, including websites. By conducting an accessibility audit, a small business can identify and address any potential violations, reducing the risk of legal action.
Inclusivity and User Experience
A website accessibility audit helps ensure that people with disabilities can access and use the website effectively. Making your website accessible improves the user experience for all visitors, regardless of their abilities. It demonstrates a commitment to inclusivity and can enhance your brand reputation.
Expanded Audience Reach
By optimizing your website for accessibility, you can reach a broader audience. Approximately 15% of the world's population experiences some form of disability, and they often rely on accessible websites to engage with businesses and access information. By making your website accessible, you can tap into this market segment and potentially attract more customers.
SEO Benefits
An accessible website can also improve your search engine optimization (SEO) efforts. Search engines value websites that are user-friendly and provide a positive experience for all visitors. By following accessibility best practices, such as providing alternative text for images and properly structuring your content, you can improve your website's visibility in search engine results.
Competitive Advantage
In many industries, businesses are investing in website accessibility to stay ahead of the competition. By conducting an accessibility audit and implementing the necessary improvements, you can differentiate your small business from others that may not prioritize accessibility. This can be particularly advantageous if your competitors have yet to address accessibility concerns.
Overall, conducting a website accessibility audit helps small businesses meet legal obligations, improve user experience, expand their audience reach, enhance SEO efforts, and gain a competitive edge. It demonstrates a commitment to inclusivity, accessibility, and customer satisfaction, which can have long-term benefits for your business.
However, it is important that you choose a company that has a strong track record in website accessibility audits and actually uses disabled people with every one of them. How else can you know what problems there may be with your website?
Why not get in touch and see what is involved?
Access by Design
Beautiful, WCAG Compliant, Accessible Website Design
Always Delivering an Outstanding Website Accessibility Audit